Advanced Practitioners

To help us manage the demand for appointments, the practice now offers an Advanced Practitioner triage service each morning.

Our Advanced Practitioners have experience in telephone triage and are independent prescribers. They may offer you advice, leave a prescription for you to collect, or arrange a time to see you if needed.

Advanced Practitioners are able to deal with most acute problems, such as chest, skin, eye, ear and urine infections, sore throats, flu type systems, abdominal pain, back pain and asthma flare ups.

It would NOT be appropriate to see an Advanced Practitioner for anti-depressants, complex mental health issues, or ongoing problems that may require a hospital referral.  In these instances, we would recommend that you book a routine appointment with a Doctor.

We may also triage requests for an urgent appointment with a Doctor.  Urgent (emergency) appointments will only be offered to patients who have a medical problem that cannot wait until the next routine appointment.  This will be assessed by considering whether the problem will get significantly worse, or could put your health at risk if you are asked to wait.